Back Office BPO Services

WHY CHOOSE CME FOR YOUR NEED?

  • We have a strong and efficient back office support team.
  • The team provides 100% quality work and also the TAT is maintained.
  • There are various projects being taken care of at our back end office.
  • We provide the accurate and fastest support to our client.
  • We also provide customer support for various projects.
  • We have a web designing team who design the images and upload them on various sites
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Our Services

CME have many year of experience in Back Office services. CME accelerate the cleansing, normalizing, validation, enrichment, shaping and integrating of all data rich information that’s deserving your clients. Therefore, you get more opportunities to derive better quality result.

Data Entry services

  • 1. Online data entry :  we provide basic range to high range services like data extracting and reentering data on website, image, form, database, etc.
  • 2. Offline data entry :  CME offline data entry services include URL list collection data capture, form filling, form processing, image file, web pages, etc.
  • 3. Image data entry :  We offer scanned image data entry, image entry into spreadsheet, image entry into database, legal document and catalog entry, etc.
  • 4. Data capture :  we can scan in bulk your documents by using OCR software, and then input new records as your choice in MS Excel MS Word, etc.
  • 5. Data Extraction :  We extract data from different sources like images, documents, database and websites.
  • 6. Date enrichment :  Data enrichment service includes processing of correcting errors data, deleting redundant data and sometime adding additional info data.
  • 7. Invoice data entry :  We provide services all invoice factory industry, logistic, retail, manufacturing, etc.

Data Processing services

  • 1. Order processing :  Our service includes inventory management, order fulfillment, order tracking, return order processing, payment transaction processing, etc.
  • 2. Survey processing :  CME offers survey creation, survey design, survey scanning, data collection, survey analysis, database creation, etc.
  • 3. Form processing :  Expert in form processing and data entry, document processing includes medical form, insurance claim, tax form, etc. We have knowledge about scanning using OCR, ICR equipment to render form in a clear and manageable format.
  • 4. Image processing :  Image processing services includes image clipping, cropping and resizing, image manipulation, image database, etc.

Data Conversion

  • 1. Data Digitization :  All kind of data Tranformed using OCR which includes Typed text, Printed Text, Hand written text, Text Image, etc.
  • 2. Document conversion services :  CME offers DWG to JPG, PDF to DOC, DOC to TIFF, Excel to HTML, image files to XHtml, word formatting, etc.
  • 3. XML Conversion services :  We offer different range of XML Conversion services like text to XML, PDF to XML, Html To XML, Word to XMl, etc.
  • 5. HTML conversion service :  Over Html conversion services include Text to html, Image to html, PDF to html, XML files to html, Print document to html.

Web Research

  • 1. Data Mining :  We summarize unsorted financial, marketing and other business information from hundreds of websites, B2B and B2C websites, online portals, networks, blogs and forums to deliver a compact knowledge base and opportunities for our clients.
  • 2. Internet Search, Product Research, Market Research, Survey, Analysis, etc.
  • 3. Web search and online Form Entry and web-to-web entry

Data Scanning

  • 1. Graphic images :  Using Photoshop we give white backgraound images, image cleansing, image processing, logo design, 3D rotating image, Gif, TIFF, etc.
  • 2. OCR Services :  Document scanning is a process of scanning the paper documents and converting them into image formats. We offer both services High speed OCR scanning and mannual data entry.
  • 3. Technical Instruction manuals

E-Commerce Customer support service :

  • 1. Order Processing for the worldwide top marketplaces + Individual stores
  • 2. Customer support and Services (Phone, Email, Chat)
  • 3. Handling claims, returns and refund management
  • 4. Feedback improvement / Neg feedbacks removal
  • 5. Account performance and Health monitoring
  • 6. Weekly Profit / loss reports